Reference

Understand Your Rights and Our Policy

These legal terms set out how sl88i operates your account, handles your data, and applies eligibility rules across supported regions in Indonesia.

Account Eligibility RulesData Handling PolicyDANA, OVO, GoPay Wallet TermsJurisdiction-Dependent AccessContact Rights Explained
sl88i Understand Your Rights and Our Policy
HOW WE PROTECT YOU

Data Handling, Security and Account Control

Your account data is held on secured servers with SSL encryption applied across all transactions and login sessions. We keep only the data needed to operate your account — wallet details, session logs, and identity verification records tied to your DANA, OVO, or GoPay name match. You can request a copy of your stored data or ask for a correction at any time through our support channels.

SSL Encryption

Every login, deposit via OVO or DANA, and account update is covered by SSL encryption. Your credentials and wallet data are not exposed during transit or at rest.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No advertising or cross-site tracking cookies are placed without disclosure.

Data Retention Rules

Account and transaction records are retained as required by applicable law. Once your account is closed, data is held only for the minimum retention period, then deleted from active systems.

Your Access Rights

You have the right to request, correct, or delete your stored personal data. Submit your request via live chat or email and our team will confirm next steps within a reasonable timeframe.

CONTACT LEGAL SUPPORT

Reach Us About Policy or Account Issues

If a legal clause is unclear, or you want to request a change to your stored data, our support team handles policy questions directly. Use live chat or email — responses cover account policy, wallet verification disputes, and eligibility questions for your region.

Live Chat Open the chat widget from your account dashboard. Use this for wallet verification questions, account suspension queries, or policy clarifications in real time.
Email Support Send policy or data-request questions to our support address listed in your account settings. Responses address data retention, account access, and legal eligibility matters.
Account Help Centre Find policy documents, wallet terms for DANA, OVO, and GoPay, and jurisdiction notes in the Help section under your account profile menu.

Common Questions About Our Legal Terms

These are the questions we see most often from account holders about policy, data, and eligibility. If yours isn't here, live chat is the fastest route to a direct answer.

They apply to anyone who opens or uses an sl88i account. Eligibility depends on local law and the region from which you access the platform — we assess this at registration.

Your DANA, OVO, or GoPay account name must match the name on your sl88i profile. This is a legal identity requirement and is checked before withdrawals are processed.

Yes. Submit a data access request through live chat or the support email in your account settings. We'll confirm what we hold and provide it within a reasonable timeframe.

After account closure, your data is retained only for the legally required minimum period. Once that window passes, it is removed from our active systems and no longer accessible.

Any update is posted on this page with the revised date shown. Continuing to use your account after a posted change means you accept the updated terms as they stand.

Contact our support team via live chat or email with your account details. Policy-based restrictions are reviewed case by case, and we'll explain the reason and any steps you can take.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.